Terms & Conditions

These terms and conditions outline the rules and regulations for the use of The Surf Villa’s Website, located at thesurfvilla.com. By accessing this website we assume you accept these terms and conditions. Do not continue to use The Surf Villa if you do not agree to take all of the terms and conditions stated on this page. Immediately below is our liability information and cancelation policies. Do not complete the booking if you do not agree to take all of the terms and conditions stated on this page.

1. The Surf Villa Ujung Bocur will not be held liable nor is responsible for any damage/loss to any personal effects, illness (including, but not limited to COVID-19), injury or loss of life caused whilst in transit or for the duration of guests stay at The Surf Villa Ujung Bocur. 

2. We reserve the right to terminate any persons stay for any reason, including but not limited to, any illegal, criminal, or socially unacceptable behaviour. 

3. CANCELLATIONS AND REFUNDS: Any cancellation must be communicated in writing to us at least 8 weeks prior to arrival and will incur a 50% levy of the package price. Cancellations made after this period will result in full forfeiture of the package paid. Deposits are only refundable if cancellation occurs 12 weeks or more prior to arrival. Refunds can take up to 6 weeks to process and remit. 

4.Should the 20% deposit for a booking not be received within 7 days then we reserve the right to withdraw the booking and re-advertise. 

5. Due to the remoteness of our location TRAVEL INSURANCE INCLUSIVE OF MEDI-VAC is mandatory. 

6. In the event of airline delays/cancellations, natural disasters, civil commotion, terrorism, acts of god, pandemic etc. The Surf Villa Ujung Bocur is not liable in any circumstance to reimburse the guest for any additional out of pocket expenses. 

7. The Surf Villa Ujung Bocur does not condone nor will be responsible for any illegal activity that the guest is a party to and that contravenes the Laws of Republic of Indonesia. 

8. Guests must have 6 months validity in their passport when entering Indonesia. 

9. The guest acknowledges that the tourist visa obtained on entry at any port in Indonesia is a 30-day non-extendable visa. 

10. The guest is aware that departure taxes both domestic and international are charged in all Indonesian airports. 

11. Bookings from guests under the age of 18 will not be accepted unless they are accompanied by a parent or guardian. 

12. The Surf Villa Ujung Bocur will endeavour to provide assistance to any guest to the best of it’s responsibility but in no way accepts any responsibility for guest actions. 

13. The Surf Villa Ujung Bocur is not liable for any internet or computer related issues that may arise due to the course of the booking process or usage of at the resort. 

14. The Surf Villa Ujung Bocur reserves the right to amend travel schedules due to adverse/unsafe weather conditions, safety issues or situations beyond our control at its absolute discretion. 

15. The Surf Villa Ujung Bocur reserves the right to amend prices/scheduling, before or after your booking, until the full payment is received. 

16. The Surf Villa Ujung Bocur reserves the right to alter the Terms and Conditions at it’s absolute discretion. A copy of the Terms and Conditions will be included in your confirmation email. 

17. Costs not included in Price: Transportation cost to and from the villa is additional to nightly room rate, spending money, additional food, drinks and airport departure taxes. 

18. The participation in any of The Surf Villa Ujung Bocur’s services, arrangements and activities is at the customer’s own risk. The customer releases, waives and holds harmless The Surf Villa Ujung Bocur, its offices, agents and/or employees from all claims, losses, damages, commitments, expenses (including legal costs) during or in conjunction with his/her participation in activities conducted and organized by The Surf Villa Ujung Bocur, which may arise from, but are not limited to any injury, accident, illness (including, but not limited to COVID-19), death, material damage or personal damage to the customer or to others. 

19. The customer agrees that he/she may be photographed and/or filmed during his/her stay and/or activities in connection with The Surf Villa Ujung Bocur, and also agrees that the company may use such recordings for promotion and/or advertising purposes without any prior consent. 

By booking and or paying a deposit for any of our stay or service signifies your acceptance of our general terms and conditions and these additional conditions listed below. The Surf Villa Ujung Bocur is hereby expressed as “The Surf Villa Ujung Bocur” in the below conditions. 

1. Cancellation by The Surf Villa Ujung Bocur 

The Surf Villa Ujung Bocur reserves the right to resign from a contract under extraordinary circumstances: If the booked service and/or arrangement cannot be provided due to force majeure (e.g. epidemics, storms, catastrophes, natural disasters, strikes, political unrest, war, terrorism, etc. ), or if certain conditions present unacceptable danger to the participant, The Surf Villa Ujung Bocur has the right to cancel the contract with guest immediate effect. Payments already made by the customer for the package will be refunded. Any expenses incurred above and beyond the original invoiced amount will not be refunded. If The Surf Villa Ujung Bocur must cancel or change a scheduled stay for any reason, you may transfer your full villa payment to another date subject to availability, or you may request a full refund of your payment. The Surf Villa Ujung Bocur is not responsible for your expenses incurred in preparation for any cancelled package, such as airline tickets, loss of work, illness, etc. Travel cancellation insurance is required. 

2. Disclaimer 

• The participation in any of The Surf Villa Ujung Bocur’s services, arrangements and activities is at the customer’s own risk. The customer releases, waives and holds harmless The Surf Villa Ujung Bocur, its offices, agents and/or employees from all claims, losses, damages, commitments, expenses (including legal costs) during or in conjunction with his/her participation in activities conducted and organized by The Surf Villa Ujung Bocur, which may arise from, but are not limited to any injury, accident, illness (including, but not limited to COVID-19), death, material damage or personal damage to the customer or to others. 

• The Surf Villa Ujung Bocur cannot be held responsible for any injuries (bites, stings, rash, allergies, etc.) caused by animals or its equipment. 

• It is the customer’s€™ responsibility to inform The Surf Villa Ujung Bocur about any health issues prior to departure so we know what we are dealing with, especially when it comes to surfing. However, the customer accepts the risk and will not hold The Surf Villa Ujung Bocur responsible for any health impairments resulting from his/her health condition. 

• Accidents or injuries of any kind or origin (surfing, driving, skiing, etc.) are beyond influence and The Surf Villa Ujung Bocur cannot be held responsible. 

• The Surf Villa Ujung Bocur adheres itself to high safety standards. However, The Surf Villa Ujung Bocur cannot be held responsible for any accidents or injuries happening in the course of surfing. The customer bears all costs for medical care. Please remember to check on your travel insurances! 

• The Surf Villa Ujung Bocur cannot be held responsible for poor surfing conditions. We try everything so that our customers can surf as much and as many quality waves as possible, but there might be days with poor waves, too big waves, strong wind or thunderstorms. These are factors that we can neither predict nor influence. The Surf Villa Ujung Bocur is not responsible for services provided by third parties. 

3. Risk 

• Sport and adventure trips, especially on or in the ocean such as surfing or taking a boat out to the waves,

carry with them some degree of risk. Each participant must carefully judge whether his/her state of health and fitness level permit to undertake such a trip or a surf session under the prevailing conditions. The customer consents to at his/her own cost to receive medical treatment which may be deemed necessary by The Surf Villa Ujung Bocur in the case of injury, accident or illness during the course of undertaking a surfing lesson or taking part in any other activities associated with surfing lessons, and also agrees to indemnify The Surf Villa Ujung Bocur in the respect of such medical treatment. 

4. Data Usage and Protection 

• The customer agrees that he/she may be photographed and/or filmed during his/her stay and/or activities in connection with The Surf Villa Ujung Bocur, and also agrees that the company may use such recordings for promotion and/or advertising purposes without any prior consent. 

5. The Surf Villa Ujung Bocur Equipment

 • The customer acknowledges that they will be utilising equipment by The Surf Villa Ujung Bocur for the provision of their use. Should the customer lose any equipment/clothing belonging to The Surf Villa Ujung Bocur, break or damage any equipment belonging to The Surf Villa Ujung Bocur then the customer warrants to either cover the cost to make good the equipment/clothing (if possible) or cover the cost of replacing the equipment/clothing with an identical new piece of equipment/clothing. 

6. Place of Jurisdiction and applicable Laws 

• The place of jurisdiction and applicable law is the place of residence of the company The Surf Villa Ujung Bocur. Legal claims against the company shall be governed in all respects by and in accordance with the laws of Indonesia. 

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person log on this website and compliant to the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of Netherlands. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Website Terms & Conditions

Cookies

We employ the use of cookies. By accessing The Surf Villa, you agreed to use cookies in agreement with the The Surf Villa’s Privacy Policy.

Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

License

Unless otherwise stated, The Surf Villa and/or its licensors own the intellectual property rights for all material on The Surf Villa. All intellectual property rights are reserved. You may access this from The Surf Villa for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

  • Republish material from The Surf Villa
  • Sell, rent or sub-license material from The Surf Villa
  • Reproduce, duplicate or copy material from The Surf Villa
  • Redistribute content from The Surf Villa

This Agreement shall begin on the date hereof.

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. The Surf Villa does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of The Surf Villa,its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, The Surf Villa shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

The Surf Villa reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.

You warrant and represent that:

  • You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
  • The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
  • The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy
  • The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant The Surf Villa a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

Hyperlinking to our Content

The following organizations may link to our Website without prior written approval:

  • Government agencies;
  • Search engines;
  • News organizations;
  • Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
  • System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.

We may consider and approve other link requests from the following types of organizations:

  • commonly-known consumer and/or business information sources;
  • dot.com community sites;
  • associations or other groups representing charities;
  • online directory distributors;
  • internet portals;
  • accounting, law and consulting firms; and
  • educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of The Surf Villa; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to The Surf Villa. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

  • By use of our corporate name; or
  • By use of the uniform resource locator being linked to; or
  • By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.

No use of The Surf Villa’s logo or other artwork will be allowed for linking absent a trademark license agreement.

iFrames

Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

Content Liability

We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Your Privacy

Please read Privacy Policy

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

  • limit or exclude our or your liability for death or personal injury;
  • limit or exclude our or your liability for fraud or fraudulent misrepresentation;
  • limit any of our or your liabilities in any way that is not permitted under applicable law; or
  • exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.